Sewage backups and drain overflows in Universal City are among the most hazardous water damage events a property can experience. Category 3 black water — raw sewage, backed-up drain lines, toilet overflows — carries bacteria, viruses, and pathogens at concentrations that make any contact a serious health risk. COS Water Damage Restoration's Universal City sewage cleanup team is trained, equipped, and certified under IICRC S520 protocols for Category 3 biohazard remediation — from containment through full restoration.
📞 Call +1-844-499-0972 — Universal City Sewage ResponseThe four factors that make our Universal City Sewage Cleanup service different from a general water damage company handling a sewage call.
IICRC certification is the standard that defines whether a sewage cleanup was done correctly. Our Universal City team is certified. The difference is measurable.
Sewage-contaminated materials removed from Universal City properties — carpet, pad, drywall, insulation, and any porous material that absorbed Category 3 water — require regulated waste handling and disposal. Our Universal City crew bags, labels, and disposes of all contaminated material to applicable CA regulatory requirements. No dumping in standard refuse. No leaving contaminated materials in dumpsters that aren't rated for biohazard waste.
One application of sanitizer after a sewage event is not sufficient. Our protocol uses multiple applications with documented dwell times.
Our Universal City claim coordinators handle the insurance piece. We can coordinate clearance testing when it's required.
Here's what our certified Universal City Sewage Cleanup crew handles on every job.
Containment is established before extraction begins. This is non-negotiable on every Universal City sewage job.
No material gets dried in place unless it passes decontamination protocol first.
After material removal, every remaining structural surface — framing, subfloor sheathing, masonry, concrete, and any hard surface that contacted sewage water in your Universal City property — receives a multi-phase sanitization treatment using EPA-registered, hospital-grade antimicrobial and antifungal agents. The sanitization sequence includes spray application, documented dwell time, surface contact, and at minimum one additional application after the first dwell cycle. This is not a one-spray process. The S520 protocol our Universal City team follows is designed to address the pathogen load that Category 3 water deposits on structural surfaces.
Odor neutralization is a final treatment step, not a product sprayed at the end to cover incomplete remediation.
Most CA homeowner's policies cover sewage backup events under a backup coverage rider. Our Universal City claim coordinators are familiar with the specific documentation that backup claims require — including the distinction between backup events (covered) and sewer line failures (may require separate coverage) — and build your claim file from the first day to match what your carrier's adjuster will look for. We file the claim, coordinate the adjuster visit, and follow the settlement through. You focus on your household; we handle the insurance.
After Category 3 remediation is confirmed complete by instrument readings and — where required — by third-party clearance testing, our licensed Universal City reconstruction team rebuilds your property: new drywall, fresh insulation, flooring, paint, trim, and any affected cabinetry or millwork. All reconstruction is performed to the same documentation standard as the remediation phase, providing a complete recovery record from sewage event to finished property that your insurance carrier and any future property transaction will find clear and complete.


Call +1-844-499-0972 and a live Universal City dispatcher answers — not a recording. Describe the situation; our dispatcher confirms the sewage backup details, dispatches the nearest Category 3-equipped crew, and confirms estimated arrival. Evacuate the affected area and prevent household members and pets from entering while we're en route.
Containment before contact. Source identified and addressed before cleanup proceeds.
After initial containment and source control, our Universal City project manager assesses the full Category 3 contamination extent, identifies all materials requiring removal, and prepares a written Xactimate-based scope covering extraction, material removal, sanitization, structural drying, and reconstruction. You review the scope and the cost before any material removal or treatment begins. If insurance is involved, the claim is filed the same day.
From sewage event to finished property — documented, guaranteed, and handled by one company.



"When our basement drain backed up in Universal City, I didn't realize I was dealing with a sewage event until the smell made it obvious. COS Water Damage Restoration arrived within the hour, set up containment before anyone entered the space, and explained the Category 3 protocols clearly — including why certain materials had to be removed and couldn't just be dried in place. They disposed of everything properly, treated all surfaces with a sanitization protocol I could actually track through each step, and filed the insurance claim the same day. The reconstruction brought the basement back completely. I feel good about the space now, and that was not a given after the event."
"Three years later, no odor, no mold, no recurring issues. COS Water Damage Restoration did the Universal City sewage cleanup right the first time. I'm telling every neighbor I know to call them first."
"I've used general contractors for water damage before with mixed results. After calling COS Water Damage Restoration for a sewage event in Universal City, I understand the difference between a certified Category 3 remediation team and a general restoration company that 'also does sewage.' The protocols aren't comparable."
COS Water Damage Restoration's certified Category 3 sewage cleanup team serves Universal City and surrounding communities throughout CA. Call +1-844-499-0972 to confirm same-day service at your address.
Don't let an uncertified company handle a Category 3 sewage event in your Universal City property. The health risk from incomplete remediation is real. Call +1-844-499-0972 — our certified Universal City team handles it correctly.
📞 Call +1-844-499-0972 — Universal City Sewage Response24/7 Response · IICRC S520 Certified · Category 3 Protocols · Universal City, CA